Creating a Positive Customer Experience for Buyers and Sellers while Mitigating Fraud with Etsy
Presented by Lauren Musial, Etsy Project Manager, Risk Solutions
Learn how Etsy finds a balance between friction and a flawless customer experience.
Watch our Etsy webinar to learn how they became one of the most well-known marketplaces in the industry. Other topics include:
- How marketplace growth affects priorities in the balance of onboarding sellers, building loyalty with buyers, and fighting fraud
- How Etsy works with buyers and sellers
- Unique challenges Etsy has faced as a marketplace
- Advice for early stage marketplaces