Capture Potential Revenue Loss: An Actionable Playbook for Reducing Customer Insult

On-Demand Webinar

Nowadays, competitive advantage is less about the product and more about the whole consumer experience. Customers are demanding that their card-not-present shopping experiences, from travel bookings to hailing a rideshare, are both secure and frictionless.

Today, consumers have nearly endless choices in merchants and digital goods providers. A good customer who is falsely rejected from completing their transaction becomes not only one lost purchase, but a potential new customer for the competition.

And these kinds of demands from customers will only grow. Now is the time for proactive merchants to implement a balanced approach to managing fraud on their eCommerce platforms, one that ensures good customers will have a flawless shopping experience. Watch our digital fireside chat to learn how to identify poor customer experiences and the steps you can take to address them, without increasing fraud rates.