Mitigating Fraud: A Conversation on Proactive Account Protection

Proactive account protection through the account lifecycle can help merchants establish and maintain customer trust. Merchants need to be selective about which users receive additional friction -- in other words, a progressive sign-up flow. By layering on third-party validation of the user information provided during the signup flow, you can ask for less information from the user but have more insight into the most appropriate signup flow for their risk segment.

By watching this webinar, you will learn:
  • Common trends around account protection fraud
  • Considerations on how to implement an account protection strategy
  • How data and machine learning can help fraud teams identify account-related fraud

Batman

Alvaro Peon-Sanchez | Ekata

Director of Product Management

Alvaro has worked in the tech industry for fifteen years within a variety of areas including business intelligence, cloud platforms, consumer and enterprise products. This led him to understand the many areas needed to successfully address today’s fraud issues. He currently oversees the API, Web and Identity Data teams. Alvaro has been part of Ekata (formerly Whitepages) since 2017. He is passionate about growing the business by delivering products that will help solve customers problems.

Brad Mares | Target

Senior Manager, Fraud Strategy and Analytics

Brad has been working in Fraud and Payments for about 10 years, both as an ecommerce merchant and credit card issuer. The Strategy and Analytics team is responsible for creating and implementing fraud detection and prevention strategies in Target.com’s fraud systems as well as servicing the Target MasterCard portfolio, issued by TD Bank. Brad and his team monitor fraud and chargeback activity to ensure technology and data are being used most effectively to detect fraud and mitigate loss. He is also responsible for the Fraud team’s partnerships with buyer teams, Cyber Security and Target.com site leadership. Brad has been on the Global Board of Directors for the Merchant Risk Council since July 2015.

Thor Magnussen | LEGO

Head of Fraud Prevention for the Americas

Thor is the head of Fraud Prevention for the Americas at LEGO, this includes the shop.LEGO.com, 90+ LEGO retail stores and LEGO Education. His responsibilities include the management of chargeback processing and data analysis, automated rules engine management, manual review screening and detection of internal & external theft/policy abuse.

Thor Magnussen | LEGO

Head of Fraud Prevention for the Americas

Thor is the head of Fraud Prevention for the Americas at LEGO, this includes the shop.LEGO.com, 90+ LEGO retail stores and LEGO Education. His responsibilities include the management of chargeback processing and data analysis, automated rules engine management, manual review screening and detection of internal & external theft/policy abuse.

Thor Magnussen | LEGO

Head of Fraud Prevention for the Americas

Thor is the head of Fraud Prevention for the Americas at LEGO, this includes the shop.LEGO.com, 90+ LEGO retail stores and LEGO Education. His responsibilities include the management of chargeback processing and data analysis, automated rules engine management, manual review screening and detection of internal & external theft/policy abuse.