Covid-19: Understanding impacts to online payments and ways to engage with new customers

Webinar

Covid is affecting online shoppers’ behaviours in ways that are creating new patterns. Join Spencer McLain, Vice President & General Manager, EMEA, of Ekata to learn more about what patterns Ekata is seeing and how to ensure you continue to engage with your best customers while protecting your business from fraud in these unprecedented times.

Watch this on demand webinar to learn:
- The impact of Covid-19 on consumers’ online shopping behaviours
- How businesses can identify good vs fraudulent customers in uncertain times
- Best practices for adjusting models and rulesets to account for changes in online consumer behaviours

Spencer McLain

VP & GM. EMEA at Ekata

Spencer McLain is Ekata’s Vice President and General Manager of the EMEA region. He leads Ekata’s international expansion efforts and owns key relationships with card brands and payment service providers. Spencer supports multiple fraud platform partnerships, collaborates with Product Management to improve Ekata’s API products to ensure that they provide maximum lift in risk models and/or rule-sets, and acts as a key liaison to complex data customers who require specialized testing/analysis.

Bruce Wayne

Wayne Enterprises CEO


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